Airline food takedown

The best complaint letter ever written?

By
February 3, 2009

Making the Internet rounds is a not-to-be-missed missive to Virgin Atlantic's Richard Branson. Written by London advertising executive Oliver Beale, the note derides his “meal” on a recent flight from Mumbai to London. Fortunately, the note includes photos, which make food fiascos like this one all the more vivid: “On the left we have a piece of broccoli and some peppers in a brown glue-like oil and on the right the chef had prepared some mashed potato. The potato masher had obviously broken and so it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird.”

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